Make monitoring full and fair compensation a core Board duty
It must be one of the core duties of the Horizon Compensation Advisory Board that it monitors whether compensation payments are full and fair.
- The Horizon Compensation Advisory Board continues to monitor whether compensation payments are fair across all schemes (Horizon Compensation Advisory Board published reports, ongoing).
- The Business and Trade Select Committee heard evidence from the Advisory Board on its monitoring activities (Business and Trade Select Committee evidence session, January 2026).
How was this evidence gathered?
Response
Accepted in Part
Response
Accepted in PartDepartment for Business and Trade accepts this recommendation in part. The Department endorses the Board's view that it "would not be possible or advisable for us to intervene in individual cases" but has confirmed that monitoring overall fairness is a core duty.
Progress Timeline
Verification: Interim report recommendations largely implemented through Post Office (Horizon System) Compensation Act 2024 and scheme operational changes. HSS closing date set as 31 January 2026. Sir Gary Hickinbottom appointed to oversee scheme fairness.
Government response: Accepted in part. Department for Business and Trade accepts this recommendation in part. The Department endorses the Board's view that it "would not be possible or advisable for us to intervene in individual cases" but...
Published Evidence
Published assessments of progress from inspectorates, select committees, official progress reports, and other sources. Source type badge indicates whether each assessment is independent or government self-reported.
The Horizon Compensation Advisory Board continues to monitor whether compensation payments are fair and timely across all schemes. Business and Trade Select Committee examined the adequacy of the Board's monitoring role at its January 2026 session.