Post Office Horizon compensation gaps

Limitations in the Post Office Horizon compensation process, specifically regarding the flexibility for claimants to revert to a Fixed Sum Offer.

24 items 1 source 3 inquiries
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Mixed across source types and ranked by classifier confidence plus text match strength.

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Inquiry recommendation
94match
POH-IR1-5 - Seek court directions for GLO compensation in bankruptcy cases
Post Office Horizon Inquiry
DBT shall take such steps as are necessary within 28 days of the publication of this report to seek appropriate directions under section 306 of the Insolvency Act 1986 in respect of the dispute between Moore UK and the Department regarding the payment of GLO compensation to claimants who have been declared bankrupt.
Matched on terms: compensation, horizon, office, post
Inquiry recommendation
93match
POH-9 - Allow HSS Fixed Sum acceptors to appeal with independent permission
Post Office Horizon Inquiry
The Department following consultation with the Advisory Board, claimants' representatives and any other persons or bodies it thinks appropriate, shall give urgent consideration to whether claimants who have accepted the Fixed Sum Offer in HSS should be afforded the opportunity to appeal against their acceptance of such an offer if they are granted permission so to do. If...
Matched on terms: horizon, office, post
Inquiry recommendation
93match
POH-5 - Allow 3-month window to accept Fixed Sum Offer after assessment
Post Office Horizon Inquiry
Any claimant who opts to have a claim assessed when the claim is submitted to the Post Office or the Department may decide to accept the Fixed Sum Offer at any time thereafter up to and including the date which is three calendar months following the receipt by the claimant of a first assessed offer. For the avoidance...
Matched on terms: horizon, office, post
Inquiry recommendation
93match
POH-4 - Fund legal advice for HSS claimants before scheme choice
Post Office Horizon Inquiry
All claimants in HSS shall be entitled to obtain legal advice funded by the Department prior to choosing between accepting the Fixed Sum Offer or seeking financial redress which is assessed. The remuneration for such advice shall be in accordance with a scale of fees commensurate with the scale which is operative in GLOS.
Matched on terms: horizon, office, post
Inquiry recommendation
89match
POH-8 - Require HSS first offers match Independent Advisory Panel recommendation
Post Office Horizon Inquiry
In HSS the Post Office shall be obliged to make, and the Department shall be obliged to approve (when necessary) a first offer to a claimant which is no less than the sum recommended by the Independent Advisory Panel.
Matched on terms: horizon, office, post
Inquiry recommendation
86match
POH-IR1-8 - Set agreed closing date for Horizon Shortfall Scheme applications
Post Office Horizon Inquiry
No applications for compensation to the Horizon Shortfall Scheme shall be entertained after such date as shall be agreed by the Minister, the Department for Business and Trade, the Post Office and the Horizon Compensation Advisory Board.
Matched on terms: compensation, horizon, office, post
Inquiry recommendation
86match
POH-IR1-6 - Publish proposals for equal tax treatment of compensation payments
Post Office Horizon Inquiry
DBT shall publish within 28 days of the publication of this report its proposals for ensuring that applicants to all schemes are treated equally and fairly in respect of liability to Income Tax, Capital Gains Tax, and Inheritance Tax on compensation payments.
Matched on terms: compensation, horizon, office, post
Inquiry recommendation
86match
POH-IR1-3 - Make monitoring full and fair compensation a core Board duty
Post Office Horizon Inquiry
It must be one of the core duties of the Horizon Compensation Advisory Board that it monitors whether compensation payments are full and fair.
Matched on terms: compensation, horizon, office, post
Inquiry recommendation
86match
POH-IR1-1 - Allow Advisory Board to monitor individual compensation cases
Post Office Horizon Inquiry
The Horizon Compensation Advisory Board should not be prevented from monitoring individual cases in which compensation has been or is to be determined by paragraph 4 of its Terms of Reference.
Matched on terms: compensation, horizon, office, post
Inquiry recommendation
85match
POH-10 - Clarify best offer principle in HSSA guidance with examples
Post Office Horizon Inquiry
The Department shall issue a supplementary document/announcement clarifying the meaning and intent of the "best offer" principle in the Horizon Shortfall Scheme Appeal (''HSSA'') process demonstrating how it is intended to operate in practice with appropriate examples, if thought necessary.
Matched on terms: horizon, office, post
Inquiry recommendation
85match
POH-6 - Appoint senior lawyer to ensure HSS offers are full and fair
Post Office Horizon Inquiry
A suitably qualified senior lawyer shall be appointed to HSS as soon as is practicable with the aim that any such appointee will take appropriate action to ensure that first offers to claimants (a) are "full and fair" (b) made to those who have submitted claims to the Post Office and which are to be assessed as soon...
Matched on terms: horizon, office, post
Inquiry recommendation
85match
POH-2 - Define and publish meaning of full and fair financial redress
Post Office Horizon Inquiry
The Minister and/or the Department in conjunction with the Post Office shall make a public announcement explaining what is meant by the phrase "full and fair financial redress". Such an explanation should indicate that claimants should be awarded sums which are equivalent to those which they would receive in civil litigation brought before a judge in England and...
Matched on terms: horizon, office, post
Inquiry recommendation
81match
POH-IR1-7 - Amend Limitation Act to extend GLO deadline if needed
Post Office Horizon Inquiry
HM Government shall bring forward as soon as possible legislation amending section 11(3)(a) of the Limitation Act 1980 to allow payments of compensation under the GLO scheme to be made to applicants after midnight on 7 August 2024 if that proves to be necessary.
Matched on terms: compensation, horizon, office, post
Inquiry recommendation
81match
POH-7 - Grant appropriate powers to HSS senior lawyer
Post Office Horizon Inquiry
The appointed person shall be given appropriate powers to ensure that these tasks can be performed and carried into effect. If it is considered necessary by the appointing authority, it should consult with the Advisory Board, Dentons, Sir Gary Hickinbottom, Sir Ross Cranston and an appropriate number of claimants' representatives (as well as its own advisors) before determining...
Matched on terms: horizon, office, post
Inquiry recommendation
81match
POH-3 - Apply full and fair meaning consistently across all schemes
Post Office Horizon Inquiry
The Post Office, the Department and the Minister shall ensure that all decision makers in HSS, GLOS and OCS/HCRS apply the meaning to be given to the words "full and fair" when assessing the amounts to be awarded to individual claimants.
Matched on terms: horizon, office, post
Inquiry recommendation
77match
POH-IR1-4 - Increase Advisory Board membership if needed for capacity
Post Office Horizon Inquiry
If the Horizon Compensation Advisory Board considers it necessary, the number of persons appointed to the Board should be increased so as to ensure that the Board has sufficient capacity to perform the functions set out above.
Matched on terms: compensation, horizon, office, post
Inquiry recommendation
77match
POH-IR1-2 - Publish Advisory Board meeting reports within 21 days
Post Office Horizon Inquiry
The Horizon Compensation Advisory Board shall produce written reports in respect of each of their meetings in relation to each of the 3 schemes and publish the same within 21 days of the date of each meeting.
Matched on terms: compensation, horizon, office, post
Inquiry recommendation
44match
R106 - Redress working party for MAH victims
Muckamore Abbey Inquiry
In relation to direct redress, including consideration of financial compensation, we recommend that the DoH set up a small working party to consult with patients, service user groups and individuals connected to those who have suffered abuse at MAH in relation to what form redress might properly take.
Matched on terms: compensation
Inquiry recommendation
44match
IR1-1 - Interim Compensation Payments
Infected Blood Inquiry
An interim payment, of no less than £100,000, should be paid to all those infected and all bereaved partners currently registered with any of the four UK infected blood support schemes, as well as those registering ahead of the inception of a future compensation scheme.
Matched on terms: compensation
Inquiry recommendation
39match
IR2-13 - Relationship with Support Schemes and Benefits
Infected Blood Inquiry
I recommend that, with regard to the relationship between compensation, support payments and benefits: a) in assessing compensation under the scheme, no account should be taken of any past payments made under the support schemes or their predecessors; b) the current annual payments under the support schemes should be continued (or merged into the compensation scheme) and guaranteed...
Matched on terms: compensation
Inquiry recommendation
39match
IR2-10 - Form of Awards - Lump Sum and Periodical Payments
Infected Blood Inquiry
I recommend that: a) awards should be made in a lump sum in respect of an Injury Impact Award, Social Impact Award, Autonomy Award, and an award to compensate for past losses under the Care Award and Financial Loss Award for infected and affected persons; b) at the option of the applicant, for continuing future losses under the...
Matched on terms: compensation
Inquiry recommendation
27match
IR2-1 - Scheme Eligibility - Infected and Affected Persons
Infected Blood Inquiry
I recommend that the scheme should offer redress to those infected with HCV and/or HIV, and/or HBV (limited to chronic HBV unless the infection has resulted in a fatality in the acute period), and to defined categories of persons indirectly affected by such infections.
Matched on classifier match
Inquiry recommendation
23match
IR2-12 - Interim Payments for Bereaved Families
Infected Blood Inquiry
I recommend that an interim payment of £100,000 should be paid to recognise the deaths of people to date unrecognised and alleviate immediate suffering. This should be done as follows: a) where someone infected died as a child or died as an adult without a partner or child, the interim payment should be made to their bereaved parents...
Matched on classifier match
Inquiry recommendation
23match
IR2-11 - Interest on Past Losses
Infected Blood Inquiry
I recommend that interest be payable on awards for past financial losses and past provision of care, from the date of infection to the date of the award, in accordance with the practice in personal injury damages claims; alternatively, that such awards are uplifted for inflation during that period.
Matched on classifier match
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