LGO (Local Government & Social Care Ombudsman) Other

London Borough of Hackney

21-017-215 · Transport And Highways › Parking And Other Penalties · Decision date: 17 March 2022 · View London Borough of Hackney scorecard

Full Decision

The Ombudsman's final decision

Summary: We cannot investigate this complaint about a penalty charge notice. Mr X appealed against it to London Tribunals and so the matter is now not within our legal remit.

The complaint

Mr X complains about a penalty charge notice (PCN) the Council issued to him. Mr X says he incurred the PCN due to there being a new sign in the area which he considers to be unnecessary.

The Ombudsman’s role and powers

We cannot investigate a complaint if someone has appealed to a tribunal. (Local Government Act 1974, section 26(6)(a), as amended)

How I considered this complaint

I considered information provided by the complainant.

I considered the Ombudsman’s Assessment Code.

My assessment

As Mr X appealed against the PCN to London Tribunals, his complaint is no longer within our legal remit, as per paragraph two and as such, we cannot investigate.

Final decision

We cannot investigate Mr X’s complaint because he has appealed against the PCN to London Tribunals and the case is no longer within our remit.

Investigator's decision on behalf of the Ombudsman