LGO (Local Government & Social Care Ombudsman) Other

Northumberland County Council

24-006-698 · Benefits And Tax › Council Tax · Decision date: 12 August 2024 · View Northumberland County Council scorecard

Full Decision

The Ombudsman's final decision

Summary: We will not investigate this complaint about Council tax because the matter affects all or most of the population of the area.

The complaint

Mr X complains that the Council tax imposed on residents is too high.

The Ombudsman’s role and powers

We cannot investigate something that affects all or most of the people in a council’s area. (Local Government Act 1974, section 26(7), as amended)

How I considered this complaint

I considered information provided by the complainant.

I considered the Ombudsman’s Assessment Code.

My assessment

Mr X complains that the Council tax imposed by the Council is too high for the services provided.

The level of Council tax affects all or most of the population of the area and therefore the Ombudsman cannot investigate this complaint for the reason given above.

Final decision

We will not investigate Mr X’s complaint because it affects all or most of the population of the area.

Investigator's decision on behalf of the Ombudsman