LGO (Local Government & Social Care Ombudsman) Other

Westminster City Council

24-014-973 · Benefits And Tax › Other · Decision date: 23 April 2025 · View Westminster Council scorecard

Full Decision

The Ombudsman's final decision

Summary: We cannot investigate this complaint about the Council’s legal proceedings in a business rates matter. We have no power to investigate the taking of court action and only a court can decide liability for business rates.

The complaint

Mr X complains about how the Council took legal proceedings against him to claim outstanding business rates.

The Ombudsman’s role and powers

We cannot investigate a complaint about the start of court action or what happened in court.

(Local Government Act 1974, Schedule 5/5A, paragraph 1/3, as amended.)

How I considered this complaint

I considered information provided by the complainant, and the Ombudsman’s Assessment Code.

My assessment

Mr X says the Council has obtained a liability order against him through court without his knowledge, and has failed to properly engage with him.

The matter has been subject to legal proceedings in court which places it outside our jurisdiction, so we cannot investigate.

Final decision

We cannot investigate this complaint, because we have no power to investigate court action and only a court can decide on liability for business rates.

Investigator's decision on behalf of the Ombudsman