LGO (Local Government & Social Care Ombudsman) Other

Durham County Council

24-021-243 · Education › School Admissions · Decision date: 01 May 2025 · View Durham County Council scorecard

Full Decision

The Ombudsman's final decision

Summary: We cannot investigate this complaint about the Council failing to make adjustments for Mr X’s disability in conducting a school admission appeal hearing. This is because Mr X has started court action against the Council regarding these matters and a legal bar thus now permanently prevents us investigating them.

The complaint

Mr X complained the Council failed to make adjustments necessary for his disability during the conduct of a school admission appeal hearing.

The Ombudsman’s role and powers

The Local Government Act 1974 sets out our powers but also imposes restrictions on what we can investigate.

We cannot investigate a complaint if someone has started court action about the matter. (Local Government Act 1974, section 26(6)(c), as amended)

How I considered this complaint

I considered information provided by the complainant and the Council.

I considered the Ombudsman’s Assessment Code.

Final decision

We cannot investigate Mr X’s complaint because he has started court action about the same matters.

Investigator's decision on behalf of the Ombudsman