LGO (Local Government & Social Care Ombudsman) Other

London Borough of Havering

25-000-349 · Planning › Enforcement · Decision date: 28 April 2025 · View London Borough of Havering scorecard

Full Decision

The Ombudsman's final decision

Summary: We will not investigate this complaint about how the Council dealt with a breach of planning control. This is because the complainant has appealed to the Planning Inspector.

The complaint

Mr X has complained about how the Council has dealt with a breach of planning control and its decision to take enforcement action against him.

The Ombudsman’s role and powers

The Local Government Act 1974 sets out our powers but also imposes restrictions on what we can investigate.

We cannot investigate a complaint if someone has appealed to a government minister. The Planning Inspector acts on behalf of a government minister. (Local Government Act 1974, section 26(6)(b), as amended) The Planning Inspector considers appeals about: Delay – usually over eight weeks – by an authority in deciding an application for planning permission A decision to refuse planning permission Conditions placed on planning permission A planning enforcement notice.

How I considered this complaint

I considered information provided by Mr X and the Ombudsman’s Assessment Code.

My assessment

The Ombudsman cannot investigate Mr X’s complaint about the Council’s decision to take enforcement action against him. This is because he has appealed to the Planning Inspector against the enforcement notice and the Ombudsman cannot investigate matters where someone has already used their appeal right.

Mr X has complained about the Council’s enforcement investigation and the conduct of the enforcement officers. However, the issues Mr X has raised are related to the matter that has been appealed. The Ombudsman cannot investigate when someone has appealed to the Planning Inspector, even if the appeal would not address all the issues complained about.

Final decision

We will not investigate Mr X’s complaint because he has appealed to the Planning Inspector.

Investigator's decision on behalf of the Ombudsman