LGO (Local Government & Social Care Ombudsman)
Not Upheld
The Orders Of St. John Care Trust
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Other decisions involving The Orders Of St. John Care Trust
24-002-933 · 21 Oct 2024Summary: We will not investigate Mrs X’s complaint about the care provider not including her late mother Mrs Y’s wedding … Other 24-000-226 · 04 Jun 2024
Summary: We will not investigate this complaint from Mrs X complaining the Care Home failed to refer her late relative … Upheld 21-017-570 · 27 Sep 2022
Summary: We will not investigate this complaint about the Care Provider failing to manage Mr Y’s pain properly at the … Other 21-006-067 · 31 May 2022
Summary: We have found fault in the way the Home communicated with Ms C’s family and in its record keeping. … Upheld 21-016-719 · 28 Mar 2022
Summary: We will not investigate this complaint about staffing levels at a care home. The Care Quality Commission is the … Other View all decisions for this organisation