LGO (Local Government & Social Care Ombudsman) Other

Slough Borough Council

25-009-256 · Benefits And Tax › Council Tax · Decision date: 27 November 2025 · View Slough Borough Council scorecard

Full Decision

The Ombudsman's final decision

Summary: We will not investigate this complaint about the process the Council followed when enforcing a council tax payment against Mr X. It is not in our jurisdiction to investigate legal proceedings.

The complaint

Mr X complained about the way the Council has pursued him for a Council tax payment. He says the documents issued and the process followed is legally incorrect.

The Ombudsman’s role and powers

The Local Government Act 1974 sets out our powers but also imposes restrictions on what we can investigate.

We cannot investigate a complaint about the start of court action or what happened in court. (Local Government Act 1974, Schedule 5/5A, paragraph 1/3, as amended)

How I considered this complaint

I considered information provided by the complainant.

I considered the Ombudsman’s Assessment Code.

Final decision

We will not investigate Mr X’s complaint because it relates to legal proceedings which are not within our jurisdiction to investigate.

Investigator's decision on behalf of the Ombudsman