We concluded that a 25% cut to a complainant’s rates bill was appropriate financial redress for the problems she experienced, but asked the Land and Property Service to put in new procedures to help them trace ratepayers more effectively.
Other decisions involving Land and Property Service
NIPSO-202005161 · 03 Mar 2026A man received a large rates bill for an unfinished and vacant property. We found failings in how the LPS … Upheld NIPSO-business-owners-rates-bill-written-after-ombudsman-intervention · 01 Nov 2021 Other NIPSO-request-rates-bill-dropped-after-ombudsman-intervention · 15 Apr 2021 Other View all decisions for this organisation