NIPSO (NI Public Services Ombudsman) Upheld

Belfast Health and Social Care Trust

NIPSO-202001744 · Health & Social Care · Decision date: 21 November 2023 · View Dept. of Health and Social Care scorecard

Full Decision

The quality of care given to a young person with complex medical needs deteriorated when she turned 18. We criticised the Belfast Trust for not doing enough to prepare for her transition to adult care, noting with concern the lack of overall policies for managing this process.