NIPSO (NI Public Services Ombudsman) Upheld

Northern Health and Social Care Trust

NIPSO-202003167 · Health & Social Care · Decision date: 25 January 2024 · View Northern Health and Social Care Trust scorecard

Full Decision

A woman complained about a Trust’s decision not to allow her son to be his brother’s paid carer. We found that social workers provided the family with appropriate support, but asked the Trust to re-examine its decision as we could not be sure it had correctly applied Departmental guidance.