NIPSO (NI Public Services Ombudsman) Not Upheld

Belfast Health and Social Care Trust

NIPSO-202005344 · Health & Social Care · Decision date: 20 January 2025 · View Dept. of Health and Social Care scorecard

Full Decision

A woman complained that nursing staff failed to meet her late mother’s personal hygiene needs while she was in hospital. She also complained about the Trust’s decision not to carry out a planned kidney operation.