This report provides an overview of our assessment of the provision of Interpreting Services in GP practices for patients who are not proficient in English. It is the first in a series of Overview Reports which review issues that are creating potential barriers to accessing healthcare.
NIPSO (NI Public Services Ombudsman)
Other
GP
Other decisions involving GP
NIPSO-removal-patients-their-general-practice-service · 03 Feb 2026This report looks at the inconsistent and often incorrect ways in which GP practices remove patients from their lists. Other NIPSO-202400471 · 02 Dec 2025
A patient’s daughter complained he should not have had to wait for the results of blood tests before being sent … Not Upheld NIPSO-202006031 · 17 Sep 2025
A decision by a medical practice to stop prescribing a patient’s medication was appropriate. Not Upheld NIPSO-202006852 · 03 Sep 2025
A GP practice followed procedure when withdrawing a man’s medication but failed to properly answer his questions when he made … Upheld NIPSO-202005762 · 03 Jun 2025
A woman claimed that if her late husband’s weight loss been investigated properly his cancer may have been detected sooner. … Upheld View all decisions for this organisation