We criticised how a complaint was handled by the Northern Ireland Housing Executive, concluding that it appeared ‘unimportant’ to the organisation to deal with complaints quickly and effectively.
NIPSO (NI Public Services Ombudsman)
Upheld
Northern Ireland Housing Executive
Other decisions involving Northern Ireland Housing Executive
NIPSO-202002847 · 24 Feb 2026The Northern Ireland Housing Executive did not fully explain to a resident how it had addressed his concerns about his … Upheld NIPSO-202400351 · 02 Dec 2025
The Northern Ireland Housing Executive failed to properly investigate a man’s complaint about anti-social behaviour. Upheld NIPSO-ombudsman-begins-investigation-northern-ireland-housing-executive · 25 Jun 2025
The Ombudsman has written to the Chief Executive of the Northern Ireland Housing Executive to say she has commenced an … Other NIPSO-ombudsman-proposes-own-initiative-investigation-housing-executive · 26 Feb 2025
The Northern Ireland Public Services Ombudsman is proposing to investigate the actions of the region’s largest social housing landlord, the … Other NIPSO-202004826 · 20 Jan 2025
A man claimed he was treated unfairly by the Housing Executive when it rejected his application for a three-bedroomed house. Not Upheld View all decisions for this organisation