We investigated claims from a family that the Southern Health and Social Care Trust failed to carry out a Continuing Healthcare assessment for their father. We upheld the complaint and concluded that the failings caused the family frustration and distress over a prolonged period.
NIPSO (NI Public Services Ombudsman)
Other
Southern Health and Social Care Trust
Other decisions involving Southern Health and Social Care Trust
NIPSO-202004022 · 21 Jan 2026The Southern Trust apologised after the temporary stent, which should have been removed after 30 days, remained in place for … Upheld NIPSO-202001080 · 22 Sep 2025
A care home did not follow contemporary guidance on allowing visitors over a 5-day period in March 2020. Upheld NIPSO-202005167 · 15 Sep 2025
The Southern Trust should have kept an elderly patient in hospital for further observation, but our investigation found that the … Upheld NIPSO-202003205 · 09 Sep 2025
The Southern Trust failed to appropriately triage a referral from a patient's GP. It also did not tell the patient … Upheld NIPSO-202003726 · 12 Aug 2025
The Southern Trust followed the appropriate procedures when it worked out a resident’s contribution to the cost of her care. Not Upheld View all decisions for this organisation