We asked the Northern Trust to make sure patients who have difficulties relaying their medical histories are accompanied when they are assessed in hospital Emergency Departments.
NIPSO (NI Public Services Ombudsman)
Upheld
Northern Health and Social Care Trust
Other decisions involving Northern Health and Social Care Trust
NIPSO-202401489 · 10 Mar 2026We upheld a complaint from a patient who claimed that the delay in her surgery left her with a permanent … Upheld NIPSO-202005907 · 16 Jan 2026
The Northern Trust also failed to carry out a proper investigation when the patient complained. Upheld NIPSO-202006521 · 05 Dec 2025
Doctors in the Emergency Department of Antrim Area Hospital followed the correct procedures when they treated a man. Although there … Not Upheld NIPSO-202004300 · 10 Nov 2025
A young boy who had autism and was non-verbal was left in pain after the Northern Health Trust failed to … Upheld NIPSO-202400522 · 28 Oct 2025
The Northern Trust failed to develop an appropriate plan for managing a patient’s incontinence during his stay in Causeway Hospital. Upheld View all decisions for this organisation