A man complained that his mother was diagnosed incorrectly by the Southern Trust and prescribed her a drug that led to her becoming confused and agitated. We found that the overall care of the patient was excellent, but partly upheld the man’s claims that the Trust didn’t deal properly with his complaint.
NIPSO (NI Public Services Ombudsman)
Other
Southern Health and Social Care Trust
Other decisions involving Southern Health and Social Care Trust
NIPSO-202004022 · 21 Jan 2026The Southern Trust apologised after the temporary stent, which should have been removed after 30 days, remained in place for … Upheld NIPSO-202001080 · 22 Sep 2025
A care home did not follow contemporary guidance on allowing visitors over a 5-day period in March 2020. Upheld NIPSO-202005167 · 15 Sep 2025
The Southern Trust should have kept an elderly patient in hospital for further observation, but our investigation found that the … Upheld NIPSO-202003205 · 09 Sep 2025
The Southern Trust failed to appropriately triage a referral from a patient's GP. It also did not tell the patient … Upheld NIPSO-202003726 · 12 Aug 2025
The Southern Trust followed the appropriate procedures when it worked out a resident’s contribution to the cost of her care. Not Upheld View all decisions for this organisation