NIPSO (NI Public Services Ombudsman) Upheld

Western Health and Social Care Trust

NIPSO-202003412 · Health & Social Care · Decision date: 14 August 2024 · View Western Health and Social Services Board scorecard

Full Decision

We upheld a complaint from a woman who said she did not give her consent to a surgical procedure.  We also found the Trust did not follow the right procedure when it decided the case did not meet the threshold for a Serious Adverse Incident investigation.