NIPSO (NI Public Services Ombudsman) Other

South Eastern Health and Social Care Trust

NIPSO-19704 · Health & Social Care · Decision date: 20 July 2020 · View Northern Health and Social Care Trust scorecard

Full Decision

The Ombudsman recommended that a patient be given an apology after an investigation found he did not receive the fundamental standards of care while being treated in hospital.  Failures included the lack of records relating to the decision to admit him to an escalation bed, and a failure to record hourly observations.