NIPSO (NI Public Services Ombudsman) Upheld

South Eastern Health and Social Care Trust

NIPSO-202002527 · Health & Social Care · Decision date: 18 June 2024 · View Northern Health and Social Care Trust scorecard

Full Decision

A man asked the South Eastern Trust to check whether his mother was entitled to help with her care home fees. We found the Trust failed to properly deal with the request and asked it to re-assess her primary care needs when revised guidance becomes available.