PSOW (Public Services Ombudsman for Wales) Resolved / Early Resolution

Cardiff Council

PSOW-202204134 · Local Government › Planning and Building Control · Decision date: 01 November 2022 · View Cardiff Council scorecard

Full Decision

Ms X complained that the Council had not fully responded to the concerns she raised in June 2022 about public consultation over a proposed land transfer.

The Ombudsman was concerned that Ms X had yet to receive a full response to the concerns raised and asked it to write to Ms X to apologise for the delay in responding and issue a full written response within 30 working days. The Ombudsman considered this to represent an appropriate resolution to Ms X’s complaint and did not investigate.