PSOW (Public Services Ombudsman for Wales) Not Upheld

Cwm Taf Morgannwg University Health Board

PSOW-202307950 · Health › Clinical treatment in hospital · Decision date: 12 February 2025 · View Cwm Taf Morgannwg University Health Board scorecard

Full Decision

Miss Y complained that the decision by Cwm Taf Morgannwg University Health Board to discharge her grandmother, Mrs Z, home from hospital on 16 February 2023 was inappropriate. She said the Health Board did not assess: • Mrs Z’s ability to carry out activities of daily living at home.

• Mrs Z’s mental capacity to decide whether to go home.

The investigation found that Mrs Z was appropriately assessed prior to her discharge from hospital. On this basis, the complaint was not upheld.