SPSO (Scottish Public Services Ombudsman) Not Upheld

Scottish Borders Council

201004919 · Local Government › Primary School · Decision date: 01 July 2011 · View Scottish Sports Council scorecard
School Estate Management Failures

Full Decision

Summary

Mr C complained to us that the council had not thoroughly investigated his complaint against a school. He was banned from voluntary activity at the school after a discussion with a teacher in which he was perceived to have acted aggressively. He was not happy that after the formal investigation, the council took no further action, except to offer mediation in an attempt to rebuild Mr C's relationship with the school. Our investigation found that the council had adhered to the relevant guidelines in dealing with such matters and had fully considered Mr C's concerns.

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