SPSO (Scottish Public Services Ombudsman) No Decision Reached

Edinburgh Napier University

201100184 · Education › complaints handling · Decision date: 01 December 2011 · View Edinburgh Napier University scorecard
Complaint record keeping failures

Full Decision

Summary

Ms C complained that although she was accepted on to a university course, the university later told her that she would not be able to complete the course due to her disability. Ms C said that when applying she had declared in her application form that she had cerebral palsy. Ms C also complained about the way in which the university handled her complaint.

Although this is the sort of issue that we might consider further, we decided under Section 7 of the SPSO Act 2002 not to investigate Ms C's complaint as she is now taking legal action against the university.

Related reading

View Decision Report 201100184 as a PDF (13.45 KB) Updated: March 13, 2018

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