SPSO (Scottish Public Services Ombudsman) Not Upheld

A Dental Practice in the Grampian NHS Board area

201103689 · Health › lists (incl difficulty registering and removal from lists) · Decision date: 01 May 2012
NHS dental workforce data gaps Unsuitable NHS Dental Contract

Full Decision

Summary

Miss C complained that her dentist had removed her from the dental practice's list of patients. However, dentists can do this, as long as they give three months' notice to the patient (unless the patient has shown violence). As the dentist had given adequate notice, there were no grounds for us to uphold the complaint.

Related reading

View Decision Report 201103689 as a PDF (16.16 KB) Updated: March 13, 2018

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