SPSO (Scottish Public Services Ombudsman) Not Upheld

South Lanarkshire Council

201301789 · Local Government › policy/administration · Decision date: 01 December 2013 · View South Derbyshire Council scorecard
Staff policy awareness

Full Decision

Summary

Mr C complained about the council's decision to reschedule road resurfacing work. He complained that they had not recorded the feedback on which their decision was based, or recorded the decision. Our investigation, however, found no evidence that the council had any obligation to record every piece of feedback received or every operational decision made.

Related reading

View Decision Report 201301789 as a PDF (10.72 KB) Updated: March 13, 2018

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