SPSO (Scottish Public Services Ombudsman) Not Upheld

The City of Edinburgh Council

201302270 · Local Government › policy/administration · Decision date: 01 January 2014 · View City of Edinburgh Council scorecard
Complaint record keeping failures

Full Decision

Summary

Ms C submitted a planning application to the council. She was concerned about the comments that her neighbours made on the application. She corresponded with the council about this and remained dissatisfied at the end of their complaints procedure. She complained to us that the council had not reasonably responded to her correspondence. However, our investigation considered the correspondence and we found that their responses were reasonable.

Related reading

View Decision Report 201302270 as a PDF (10.76 KB) Updated: March 13, 2018

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