SPSO (Scottish Public Services Ombudsman) Resolved / Early Resolution

The City of Edinburgh Council

201304037 · Local Government › statutory notices · Decision date: 01 March 2014 · View City of Edinburgh Council scorecard
Weak Government Accountability & Scrutiny

Full Decision

Summary

Mr and Ms C were unhappy with the council's handling of their complaints. After we contacted the council about this, the council decided that Mr and Ms C's complaints should be upheld and the second stage of their complaints process repeated. As Mr and Ms C were satisfied with this outcome, we did not take the matter further.

Related reading

View Decision Report 201304037 as a PDF (10.69 KB) Updated: March 13, 2018

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