SPSO (Scottish Public Services Ombudsman) Upheld

The City of Edinburgh Council

201405000 · Local Government › repairs and maintenance · Decision date: 01 June 2015 · View City of Edinburgh Council scorecard

Full Decision

Summary

Miss C complained that the council delayed in carrying out repairs and upgrade works to her home. We found that the council acknowledged there had been delays, and so we upheld Miss C's complaint. We were satisfied that the council had taken reasonable steps to remedy the situation, and so we did not make any recommendations in this case.

Related reading

View Decision Report 201405000 as a PDF (10.71 KB) Updated: March 13, 2018