SPSO (Scottish Public Services Ombudsman) Not Upheld

A Medical Practice in the Ayrshire and Arran NHS Board area

201405654 · Health › clinical treatment / diagnosis · Decision date: 01 January 2016
Clinical negligence harms learning Complaint record keeping failures

Full Decision

Summary

Mrs C complained that her late husband (Mr C)'s GP practice did not properly investigate his underlying heart condition, which was diagnosed at a post-mortem examination. The practice were apologetic about Mr and Mrs C's experience but did not find any failings in the care given to Mr C.

We took independent advice from a medical adviser who is a GP. The adviser said that Mr C's symptoms were not consistent with possible angina (chest pain caused by an inadequate blood supply to the heart) or a heart attack. Therefore, we considered that the assessments, treatment and referrals to specialists were reasonable and appropriate. We did not uphold the complaint.

Related reading

View Decision Report 201405654 as a PDF (10.96 KB) Updated: March 13, 2018

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