SPSO (Scottish Public Services Ombudsman) Not Upheld

Inverclyde Council

201405826 · Local Government › factual error in decision-making · Decision date: 01 May 2015
Weak Government Accountability & Scrutiny

Full Decision

Summary

An advocacy agency complained on behalf of a client (Mr C) that the council had failed to take reasonable account of his circumstances when considering his application for a Community Care Grant under the Scottish Welfare Fund. We did not uphold Mr C's complaint because our investigation found no evidence that in their handling of Mr C's application, the council had not taken reasonable account of his circumstances or considered the matter properly under both the Scottish Government guidance and their own procedures.

Related reading

View Decision Report 201405826 as a PDF (10.81 KB) Updated: March 13, 2018

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