SPSO (Scottish Public Services Ombudsman) Not Upheld

Tayside NHS Board

201501070 · Health › nurses / nursing care · Decision date: 01 December 2015 · View NHS Tayside scorecard

Full Decision

Summary

Mr C complained that while his wife (Mrs C) was a patient in Murray Royal Hospital, she was assaulted by another patient and suffered a minor injury. The staff told him that Mrs C would be protected from the patient. Mrs C was then assaulted again by the patient and had to receive medical treatment for a severe injury to her eye. Mr C complained that the board staff had not taken appropriate action to prevent the second assault. The board maintained that the risk of the patient assaulting Mrs C on the second occasion was assessed as rare.

We obtained independent advice from two of our nursing advisers. They considered that there was no indication that the patient would assault Mrs C on the second occasion. We found that the board had taken appropriate action following both assaults, which would have greatly reduced the likelihood of a further assault.

Related reading

View Decision Report 201501070 as a PDF (10.96 KB) Updated: March 13, 2018