SPSO (Scottish Public Services Ombudsman) Withdrawn

The City of Edinburgh Council

201502424 · Local Government › council tax · Decision date: 01 May 2016 · View City of Edinburgh Council scorecard
Complaint record keeping failures

Full Decision

Summary

Mr C complained to us that the council had failed to keep accurate information about his council tax account. During our investigation, Mr C did not respond to our attempts to contact him about an offer the council had made to try to resolve the complaint. We had no option but to close our file on his case.

Related reading

View Decision Report 201502424 as a PDF (10.7 KB) Updated: March 13, 2018

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