SPSO (Scottish Public Services Ombudsman) Not Upheld

A Medical Practice in the Greater Glasgow and Clyde NHS Board area

201502550 · Health › clinical treatment / diagnosis · Decision date: 01 January 2016
Clinical negligence harms learning Complaint record keeping failures

Full Decision

Summary

Mrs C complained on behalf of her sister (Miss A) about care received from her GP practice on two occasions. Mrs C complained that the practice did not thoroughly investigate Miss A's symptoms and did not provide reasonable treatment.

We took independent advice from a medical adviser. The adviser said that, based on the consultation notes, the care Miss A received was of a reasonable standard, and we did not uphold the complaint.

Related reading

View Decision Report 201502550 as a PDF (10.8 KB) Updated: March 13, 2018

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