SPSO (Scottish Public Services Ombudsman) Withdrawn

Heriot-Watt University

201504380 · Education › complaints handling · Decision date: 01 May 2016 · View Heriot-Watt University scorecard
Complaint record keeping failures

Full Decision

Summary

Mr C complained about how the university had responded to complaints he had made to them. We began to investigate the matters but Mr C advised us that he had resolved his issues with the university. We considered whether there were grounds for us to continue our investigation in these circumstances but decided that there were not and closed the complaint.

Related reading

View Decision Report 201504380 as a PDF (10.73 KB) Updated: March 13, 2018

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