SPSO (Scottish Public Services Ombudsman) Not Upheld

Western Isles NHS Board

201507560 · Health › clinical treatment / diagnosis · Decision date: 01 August 2016 · View NHS Western Isles scorecard

Full Decision

Summary

Mr C complained that he received poor wound care following surgery. He said this resulted in his wound splitting open at home and he had to be readmitted to Western Isles Hospital. Mr C experienced protracted pain and distress due to the condition of his wound.

We took independent advice from a nursing adviser and found that the risk of infection had been discussed with Mr C as part of the consent process before his surgery. We also found that the nursing records, including assessments and charts, were of a reasonable standard and demonstrated that Mr C's wound was appropriately monitored and treated before his initial discharge from hospital.

Related reading

View Decision Report 201507560 as a PDF (10.91 KB) Updated: March 13, 2018