SPSO (Scottish Public Services Ombudsman) Not Upheld

Cairn Housing Association Ltd

201507963 · Local Government › repairs and maintenance · Decision date: 01 July 2016 · View Wandle Housing Association scorecard
Complaint record keeping failures

Full Decision

Summary

Mr C disputed that he had access to heating during the period between a repair being reported to the housing association and the repair taking place. We found that heating was available during this time and so we did not uphold the complaint.

Related reading

View Decision Report 201507963 as a PDF (10.66 KB) Updated: March 13, 2018

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