SPSO (Scottish Public Services Ombudsman) Not Upheld

A Medical Practice in the Highland NHS Board area

201508674 · Health › clinical treatment / diagnosis · Decision date: 01 December 2016
Clinical negligence harms learning GP Continuity of Care Breakdown

Full Decision

Summary

Mrs C complained about the care and treatment provided to her by her medical practice in relation to her ongoing ankle pain.

During our investigation we took independent advice from a GP adviser. The advice we received was that the care and treatment provided by the practice in relation to the ongoing management of Mrs C's ankle injury was of a reasonable standard and no failings were identified. We did not uphold the complaint.

Related reading

View Decision Report 201508674 as a PDF (10.78 KB) Updated: March 13, 2018

View original on SPSO (Scottish Publ… website

Other decisions involving A Medical Practice in the Highland NHS …

202205437 · 01 Nov 2023
C complained on behalf of B about the care and treatment provided to B's spouse (A) by the practice. A … Upheld 201910988 · 01 Aug 2021
C complained on behalf of their parent (A) about the care and treatment A received from their GP practice; in … Not Upheld 201909321 · 01 Aug 2021
C's parent (A) developed breathing difficulties and underwent investigations and treatment, including hospital admission, for bilateral pneumonia (inflammation of both … Not Upheld 201907395 · 01 Nov 2020
C complained about the care they received from their GP practice when they presented with problems with their sight and … Not Upheld 201808254 · 01 Jun 2020
Mr and Mrs C complained on behalf of their daughter (Ms A) that the care and treatment Ms A received … Partly Upheld View all decisions for this organisation
Source decision Back to decisions list