SPSO (Scottish Public Services Ombudsman) Not Upheld

A Medical Practice in the Lothian NHS Board area

201600303 · Health › clinical treatment / diagnosis · Decision date: 01 December 2016

Full Decision

Summary

Miss C complained that her medical practice failed to fit her intrauterine contraceptive device (IUCD) appropriately and that it had perforated her uterus. She complained to the practice but it was their view that it had been fitted reasonably.

We took independent medical advice and found that prior to the procedure to fit the device, in accordance with national guidance, Miss C had been fully informed about its risks and benefits, including that the IUCD could perforate the uterus. There was no evidence to suggest that the IUCD had been fitted inappropriately and the complaint was not upheld.

Related reading

View Decision Report 201600303 as a PDF (10.87 KB) Updated: March 13, 2018