SPSO (Scottish Public Services Ombudsman) Not Upheld

A Dentist in the Highland NHS Board area

201601426 · Health › clinical treatment / diagnosis · Decision date: 01 December 2016

Full Decision

Summary

Mrs C complained that her dentist had failed to provide her with appropriate treatment for an infection in her gum. Mrs C said that this had caused her stress and anxiety as she felt she had not been diagnosed correctly.

We took independent dental advice and found that both the examination and the treatment Mrs C received were reasonable and appropriate. We did not uphold the complaint.

Related reading

View Decision Report 201601426 as a PDF (10.76 KB) Updated: March 13, 2018