SPSO (Scottish Public Services Ombudsman) Not Upheld

A Medical Practice in the Greater Glasgow and Clyde NHS Board area

201602314 · Health › clinical treatment / diagnosis · Decision date: 01 November 2016
Clinical negligence harms learning Complaint record keeping failures

Full Decision

Mrs A had been experiencing diarrhoea for a number of weeks. The practice had prescribed medication, requested a stool sample and offered referral for a colonoscopy (imaging of the bowel). Mrs A later died in hospital.

We sought independent medical advice. The adviser was satisfied the practice had provided a reasonable standard of care. We therefore did not uphold Ms C's complaint.

Related reading

View Decision Report 201602314 as a PDF (10.85 KB) Updated: March 13, 2018

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