SPSO (Scottish Public Services Ombudsman) Withdrawn

A Medical Practice in the Greater Glasgow and Clyde NHS Board area

201607896 · Health › continuing care · Decision date: 01 November 2017
Care and discharge planning

Full Decision

Summary

Mrs C complained that the treatment the board provided to her son (Mr A) was not of a reasonable standard. The board carried out investigations about the role of their staff in the complaint. They found that Mrs C had not advised the board's staff of concerns about her son's health, and had only notified Mr A's social worker. Mrs C subsequently accepted that there was no complaint to pursue against NHS staff, and the investigation with our office was not taken any further.

Related reading

View Decision Report 201607896 as a PDF (10.82 KB) Updated: March 13, 2018

View original on SPSO (Scottish Publ… website

Other decisions involving A Medical Practice in the Greater Glasg…

202403301 · 01 Oct 2025
C had concerns about the care and treatment that their late parent (A) received from the practice. At the time … Partly Upheld 202309340 · 01 Jun 2025
C complained about the care and treatment provided to their late parent (A). A had a terminal illness and was … Upheld 202310446 · 01 Mar 2025
C complained about the care and treatment that their adult child (A) received from the practice following their discharge from … Upheld 202308878 · 01 Nov 2024
C complained about the care and treatment provided to their late parent (A). A was experiencing shooting back pain, tingling … Upheld 202311785 · 01 Sep 2024
C complained about the delay in the practice diagnosing their parent (A)'s cancer. C said that A was seen by … Upheld View all decisions for this organisation
Source decision Back to decisions list