SPSO (Scottish Public Services Ombudsman) Not Upheld

Aberdeenshire Council

201708910 · Local Government › travelling people · Decision date: 01 October 2018
Equality impact assessment publication Inflexible Local Authority Funding

Full Decision

Summary

Ms C complained that the council had failed to respond adequately to complaints about an unauthorised traveller site in her area. Ms C also said that the council's complaint response was inaccurate and that the council had lied about taking eviction proceedings against the travellers.

We found the council had acted in line with their policies and that there were not grounds for acting to move the travellers on. When the unauthorised site was causing a public nuisance, we found that the council did begin proceedings. We also found that the council's complaint response was not clearly worded, but that it was not inaccurate. We did not uphold Ms C's complaints.

Related reading

View Decision Report 201708910 as a PDF (10.84 KB) Updated: December 2, 2018

View original on SPSO (Scottish Publ… website

Other decisions involving Aberdeenshire Council

202302482 · 01 Dec 2024
C complained that the council had failed to keep their child (A) safe whilst in the council’s care and that … Partly Upheld 202110015 · 01 May 2024
C complained that the council had unreasonably failed to follow their own enforcement process and relevant planning guidance in response … Not Upheld 202102930 · 01 Aug 2023
C complained about the council's drainage assessment for a planning application. They said it only considered the likely impact of … Not Upheld 202108990 · 01 Jul 2023
C complained that the council failed to provide support to them and their child (A), who had a severe and … Upheld 202109163 · 01 Jul 2023
C’s child (A), was a pupil at a school in the council’s area. C said that A experienced bullying and … Partly Upheld View all decisions for this organisation
Source decision Back to decisions list