SPSO (Scottish Public Services Ombudsman) Not Upheld

The City of Edinburgh Council

201800339 · Local Government › neighbour disputes and anti-social behaviour · Decision date: 01 November 2018 · View City of Edinburgh Council scorecard
Complaint record keeping failures

Full Decision

Summary

Mr C complained that the council did not take reasonable action following various reports he made about his neighbour's antisocial behaviour.

We found that the council assessed and investigated the reports, made visits to the block, undertook interviews, and also took into account actions of other bodies and court action. The council also re-assessed the situation as new information was presented or new developments occurred. We decided that the council took reasonable action in line with their policy and explored possible avenues to resolution. Therefore, we did not uphold Mr C's complaint.

Related reading

View Decision Report 201800339 as a PDF (10.88 KB) Updated: December 2, 2018

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