SPSO (Scottish Public Services Ombudsman) Not Upheld

Tayside NHS Board

201803809 · Health › clinical treatment / diagnosis · Decision date: 01 June 2020 · View NHS Tayside scorecard

Full Decision

Summary

C arrived at Ninewells Hospital's emergency department by ambulance. After an initial assessment C was transferred to a mental health unit. C complained about the treatment provided at both locations. We took independent psychiatric advice.

We found that the treatment provided at Ninewells Hospital was reasonable, C was appropriately assessed and managed, with an appropriate referral to psychiatric services and appropriate steps taken to maintain C's safety. We did not uphold this aspect of the complaint.

We found the treatment provided at the mental health unit was also reasonable. A thorough examination of C was undertaken and during C's admission adequate monitoring and care of C was provided. We did not uphold this complaint.

Related reading

View Decision Report 201803809 as a PDF (24.03 KB) Updated: June 17, 2020