SPSO (Scottish Public Services Ombudsman) Not Upheld

A Medical Practice in the Tayside NHS Board area

201805197 · Health › clinical treatment / diagnosis · Decision date: 01 June 2019

Full Decision

Summary

Miss C complained to us that the medical practice had failed to provide her with appropriate care and treatment. She had attended the practice for a medical certificate following her recent attendance at A&E where she was diagnosed with a fractured finger and had her fingers strapped. Miss C said that the practice failed to manage her care appropriately in liaising with hospital staff and delayed making a referral to the hand clinic.

Related reading

View Decision Report 201805197 as a PDF (23.51 KB) Updated: June 19, 2019