SPSO (Scottish Public Services Ombudsman) Not Upheld

A Medical Practice in the Greater Glasgow and Clyde NHS Board area

201806303 · Health › clinical treatment / diagnosis · Decision date: 01 May 2019
Clinical negligence harms learning GP Continuity of Care Breakdown

Full Decision

Summary

Mr C complained about the care and treatment provided by the practice for his skin issues, sinus issues and headaches.

We took independent advice from a GP. We found that there was no evidence of any delay in Mr C being referred to the Plastic Surgery Unit at the board for his skin issues and that the care and prescriptions Mr C received for his sinus symptoms were reasonable. Mr C's symptoms were consistent with a working diagnosis of allergic rhinitis. There is no evidence of any delay in the treatment Mr C received or the management of his sinus symptoms. We found the assessment and management of Mr C's headache symptoms was reasonable. We did not uphold the complaint.

Related reading

View Decision Report 201806303 as a PDF (23.64 KB) Updated: May 22, 2019

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