SPSO (Scottish Public Services Ombudsman) Not Upheld

A Medical Practice in the Highland NHS Board area

201807532 · Health › clinical treatment / diagnosis · Decision date: 01 March 2020
Clinical negligence harms learning Complaint record keeping failures

Full Decision

Summary

Ms C complained about the care and treatment provided to her by the practice for a number of symptoms over period of several months. We took independent advice from a GP. We found that the assessments, investigations, referrals and treatment provided to Ms C were reasonable. We did not uphold the complaint.

Related reading

View Decision Report 201807532 as a PDF (23.82 KB) Updated: March 18, 2020

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