SPSO (Scottish Public Services Ombudsman) Not Upheld

Fife NHS Board

201903992 · Health › Clinical treatment / diagnosis · Decision date: 01 May 2022 · View NHS Fife scorecard

Full Decision

Summary

C complained about the board regarding treatment provided to their late spouse (A) at the end of their life. C was concerned that the board had failed to provide A with reasonable care and treatment, and failed to manage their diet appropriately. C was also concerned about the board's recording of an incident where A fell and broke their hip, as well as that the board refused to allow A to attend a relative's funeral.

We took independent advice from an appropriately qualified clinician. We found that the board had provided reasonable care and treatment throughout, including managing A's diet appropriately and keeping a reasonable record. There was no record in the clinical notes that the board had refused to allow A to attend a relative's funeral.

Given these points, we did not uphold C's complaints.

Related reading

View Decision Report 201903992 as a PDF (24.04 KB) Updated: May 18, 2022